Hi guys, anyone had problem logging in? I was on last night, went back to main menu to make new character.. But somehow GW2 just shut down, then when I want to log in again, I can't do so until now!

Error code: 122:4:5:1278

I emailed support, Support sent me to technical support, then Technical support sent me back to support!! then nothing until now.

Can anyone help please? =(

jdodson   Admin wrote on 09/29/2012 at 06:21pm

Sorry Tony, that error doesn't ring a bell.

jdodson   Admin wrote on 09/29/2012 at 06:28pm

I'd check the Steam Group or Google.

Timogorgon   Member wrote on 09/29/2012 at 07:51pm

That sounds about as bad as Square-Enix support.
"Sorry, live chat is closed. Please email us your problem."
two days later...
"Sorry, we cannot resolve your problem via email. Please use the live chat option!"

My google-fu has failed me in finding you a solution. The best I could come up with is that the 122: series of errors has to do with your account being disabled. Here's the text from the support page: "Error 122 means your account has been disabled, possibly for being fraudulently purchased by an unauthorized vendor. Please contact the source of the purchase for more information."

here's a link to the support page that text was pulled from: http://en.support.guildwars2.com/app/answers/detail/a_id/8994/~/error-codes

Hope you can get this straightened out!

TonyJapMayo   Post Author wrote on 09/30/2012 at 06:59am

Yeah, I've googled and read that 122 definition too.. Now they're sending me to the Account Payment support.. Thanks anyway, I surrender n will wait until they can give me an answer ><

If you want to join this conversation you need to sign in.
Sign Up / Log In